HOW WE USE YOUR INFORMATION
To administer and service this application and any loan that may be made by any company within our group and for related purposes we may obtain, use and process personal data relating to you and transfer such data to companies within our group, professional advisers, third party loan service and administration companies and any entity providing funding to us or members of our group of companies either now or in the future and their professional representatives. Such data may include “sensitive personal data”, as defined by the Data Protection Act 1998.
You agree to us discussing the progress of this application and any associated matters with, and to sending copies of any correspondence to our professional advisers.
You must provide accurate and updated information. We will search records relating to you at credit reference agencies (“records”). They will add details of our search and your application to your records and this will be seen by other organisations that make searches. We may also check at fraud prevention agencies to prevent or detect fraud.
If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. You may notify us at any time if you believe that the information we hold is inaccurate and apply to have such information corrected.
We and other organisations may also access and use the information provided to prevent fraud and money laundering, for example, when:
• checking details on applications for credit and credit related or other facilities
• managing credit and credit related accounts or facilities
• recovering debt
• checking details on proposals and claims for all types of insurance
• checking details of job applicants and employees.
Please telephone us on 01277 751 110 if you want to receive details of the relevant fraud prevention agencies. You have a legal right to these details.
We and other organisations may access and use, from other countries, the information recorded by fraud prevention agencies.
We, the credit reference agencies and the fraud prevention agencies will also use the information provided for statistical analysis about credit, insurance and fraud. We may also use information about you to carry out market research. We and any company associated with and/or approved by us may disclose and use any information about you to advise you by post, telephone, e-mail or other electronic media, about loan and other products and services provided by it or any third party which may be of interest to you, unless you notify us that you do not wish to be so advised.
If you have made a joint application or tell us that you have a spouse or financial associate, we will link your records together so you must be sure that you have their agreement to disclose information about them. Credit reference agencies also link your records together and these links will remain on your and their files until such time as you or your partner successfully files for a disassociation with the credit reference agencies to break that link.
You have a right under the Data Protection Act 1998 to receive a copy of the personal information that we hold about you by sending a written request along with a cheque for £10 made payable to us, to the following address: Shawbrook Bank Limited, Lutea House, Warley Hill Business Park, The Drive, Great Warley, Brentwood, Essex, CM13 3BE.
You will provide us with any updated financial information or other reasonable information which we may reasonably and properly request.
Telephone calls between us and you in connection with the application and any loan may be recorded for monitoring or regulatory purposes or to maintain and improve our service or for training staff.
By confirming your agreement to proceed you are accepting that we may use your information in this way and you consent to searches being made.